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I’ve probably doubled or tripled the size of the business. I’ve certainly increased the number of customers by 200%, 300%. I’ve also had a lot more confidence in my decisions about my business and what I’m doing.

Well, since I joined pretty much everything has changed because I joined six months into starting a business and I’d never run a business before. So, I didn’t have a clue what I was doing.

Phil Kiernan owns the Farmers Boy Inn, a country pub and restaurant in Gloucestershire, which is famous for its gourmet pies. Phil has been in the pub trade for 26 years!